Our Services

 

Services that align your innovation to your business strategy for next-level scale.

slateheader.jpg
 

Our services & expertise

Custom services designed to deliver the upper hand.

Contextual

When you create for everyone, you create for no one.

We apply creative solutions to answering business questions that focus on delivering depth and actionable insight.

A full-suite of qualitative research designed to bring the voice of your customer front and center of everything you create.

Ethnography • Multi-Cultural Studies • Interviews •
Co-Creation Sessions • Focus Groups

Experience

It’s not one touchpoint that you are concerned with, it’s all of them.

We approach customer experience research just like your brand creates the experience — across every touchpoint. Informing the current iteration and tomorrow’s next level scale.

A full-suite of primary research & business strategy designed to take the guesswork out of experience creation.

Market Research • Customer Insights & Journey Mapping •
Design & Product Research • Customer Segmentation • Trends

Business

Holistic application that drives holistic transformation.

We focus our application of data-driven strategy on creating next-level experiences, from complete digital transformation or an entirely new business offering.

A holistic approach to innovation designed to move the needle on your business goals.

Product & Roadmap Strategy • New Brands & Business Lines •
Organizational Assessments • Go-to-Market Strategy •
Brand & Growth Innovation • Pricing Strategy


 

The Problems We Solve

With a strategic approach to execution, our innovation teams are designed to deliver the upper hand, every time.

growth strategies

We define strategic opportunities that have a distinct impact on financial performance. Creating actionable growth plans that transform your business across operations to the experiences you create, from digital products to marketing.

new brands & business

We leverage a data-driven approach to designing scalable roadmaps for products, brands, and new business models. The result is experiences that deliver on the business goals and scale future-forward, without the risk.

customer experience

Transforming a customer experience requires a holistic look at the end to end customer journey and differentiating between a value proposition and a distraction. The goal is to create an experience that scales and captivates, today and tomorrow. 

new products & services

Creating a new digital product or a new service offering that extends accessibility, expands market reach, and captivates the audience is no small feat. We align the new with the business goals and extend your brand across touch-points.

Copy of Copy of Data Science

SIGNATURE SERVICE

Trends

Today’s market is noisy, but not all the noise is relevant or valuable.

A signature investigation to identify what trends you should be paying attention to, why you should care, and where to take your brand next. 

We deliver a comprehensive report of your current and competitive market, emerging trends, and consumer trends that outline key gaps and opportunities in your market, where to invest your innovation dollars first, and how to differentiate in a crowded marketplace.

We evaluate:

  • Primary Competitors

  • Secondary Competitors

  • Adjacent Industries

  • Consumer Trends

  • Emerging Trends

SIGNATURE SERVICE

Go-to-Market

Being the first to market is irrelevant if you aren’t the best.

A signature go-to-market strategy designed to ensure your vision is well-targeted, scalable, and differentiated from the start. Best suited for businesses that are launching a new product, a new business line, or getting ready to scale.

We deliver three (3) comprehensive reports that outline a market & positioning game-plan, an operational & business strategy informing scale and value propositions, and a full product roadmap that outlines current gaps in functionality and future scale.


We evaluate:

  • Competitive & Market Analysis

  • Business & Operational Analysis

  • Contextual Consumer Research

  • Consumer Experience Research

  • Technology Product Audit